Internally, they have mapped network drives. They then go outside and connect via VPN which when connected bridges and puts them on the same subnet. They can ping resources on the network over the VPN without any issue. When they try and connect to the same network drive by name it takes a long time to connect and then says the share name

From the menu that appears, select Network Connection. You can also press W key to get to the Network Connections. On the Network Connections screen, click on Change Adapter Options. In this screen you will see the VPN connection you just created and right-click on this icon. reconnect Mapped drives after successful connection to VPN Jan 05, 2017 How to Set Up and Use a VPN | PCMag

How do I VPN and access my shared network drives from home

Internally, they have mapped network drives. They then go outside and connect via VPN which when connected bridges and puts them on the same subnet. They can ping resources on the network over the VPN without any issue. When they try and connect to the same network drive by name it takes a long time to connect and then says the share name

How to Access Network Resources Over a VPN

reconnect Mapped drives after successful connection to VPN Jan 05, 2017 How to Set Up and Use a VPN | PCMag Mar 16, 2020 How to Connect to Networked Drives | ATUS Your computer must be on the campus network (wired or wireless), or connected using VPN. If you are connecting from off-campus, first connect to Western's Virtual Private Network. Mapping Network Drives on a Windows PC. Map your network drives by creating shortcuts on your desktop to these locations: How to connect to the I, P, and S drives from your